\n ![\"\"](\"${IMG.selva}\")
\n
`\n\n// ---------------------------------------------------------------- deck\nconst DECK = `\n ![\"Data²\"](\"${IMG.d2}\")
+![\"Granado\"](\"${IMG.gr}\")
\n
\nEstudo de custo · Atendimento B2B + WhatsApp
\n \n \n Senha incorreta — tente novamente.
\n \n\n \n \n \n
`\n\nfunction injectFonts(){\n try{\n if(!document.getElementById('akz-bc-fonts')){\n const st=document.createElement('style'); st.id='akz-bc-fonts'; st.textContent=FONT_CSS\n document.head.appendChild(st)\n }\n }catch(e){}\n}\n\nfunction initDeck(d2){\n const wrap=d2.$('.deckwrap'); if(!wrap||wrap.dataset.init) return\n wrap.dataset.init='1'\n const root=wrap.querySelector('.deckroot')\n const slides=[].slice.call(root.querySelectorAll('section'))\n const dots=wrap.querySelector('.dots'), counter=wrap.querySelector('.counter')\n const pad=n=>(n<10?'0':'')+n\n let cur=0\n slides.forEach((sl,i)=>{const a=document.createElement('a');a.href='#'+sl.id;a.setAttribute('aria-label','Slide '+(i+1));dots.appendChild(a)})\n const links=[].slice.call(dots.children)\n counter.textContent=pad(1)+' — '+pad(slides.length)\n if(links[0])links[0].classList.add('on')\n const setActive=i=>{\n if(i===cur)return\n cur=i\n counter.textContent=pad(cur+1)+' — '+pad(slides.length)\n links.forEach((l,k)=>l.classList.toggle('on',k===cur))\n wrap.classList.toggle('on-dark',slides[cur].hasAttribute('data-dark'))\n wrap.classList.toggle('last',cur===slides.length-1)\n }\n const revIO=new IntersectionObserver(es=>{es.forEach(e=>{if(e.isIntersecting){e.target.classList.add('in');revIO.unobserve(e.target)}})},{root:root,rootMargin:'0px 0px 12% 0px',threshold:.01})\n slides.forEach(sl=>revIO.observe(sl))\n const ratios=new Array(slides.length).fill(0)\n const actIO=new IntersectionObserver(es=>{\n es.forEach(e=>{const i=slides.indexOf(e.target); if(i>-1)ratios[i]=e.isIntersecting?e.intersectionRatio:0})\n let bi=cur,bv=-1; ratios.forEach((r,i)=>{if(r>bv){bv=r;bi=i}})\n if(bv>0)setActive(bi)\n },{root:root,threshold:[0,.15,.35,.55,.75,1]})\n slides.forEach(sl=>actIO.observe(sl))\n setTimeout(()=>{if(!root.querySelector('section.in'))slides.forEach(sl=>sl.classList.add('in'))},500)\n const rm=(typeof matchMedia==='function')&&matchMedia('(prefers-reduced-motion: reduce)').matches\n const go=i=>{i=Math.max(0,Math.min(slides.length-1,i));slides[i].scrollIntoView({behavior:rm?'auto':'smooth'})}\n wrap.addEventListener('click',ev=>{\n const a=ev.target.closest&&ev.target.closest('a[href^=\"#\"]'); if(!a)return\n ev.preventDefault()\n const t=slides.find(sl=>sl.id===a.getAttribute('href').slice(1))\n if(t)t.scrollIntoView({behavior:rm?'auto':'smooth'})\n })\n window.addEventListener('keydown',e=>{\n if(!wrap.isConnected)return\n if(e.key==='ArrowDown'||e.key==='ArrowRight'||e.key==='PageDown'||e.key===' '){e.preventDefault();go(cur+1)}\n if(e.key==='ArrowUp'||e.key==='ArrowLeft'||e.key==='PageUp'){e.preventDefault();go(cur-1)}\n if(e.key==='Home'){e.preventDefault();go(0)}\n if(e.key==='End'){e.preventDefault();go(slides.length-1)}\n })\n}\n\nexport default {\n css:`\n :host,.deckwrap{\n --verde:#24422F; --verde-fundo:#1C3526; --paper:#FAFAF6; --ink:#12160F;\n --musgo:#66755F; --banana:#D99A26; --hibisco:#A93526; --ok:#2F6E5B;\n --linha:rgba(18,22,15,.14); --linha-2:rgba(18,22,15,.26);\n --mx:clamp(20px,4vw,56px);\n --ext:'AkzExt','Helvetica Neue',Helvetica,Arial,sans-serif;\n --lt:'AkzExtLight','Helvetica Neue',Helvetica,Arial,sans-serif;\n --sf:-apple-system,BlinkMacSystemFont,'SF Pro Text','Helvetica Neue',Helvetica,Arial,sans-serif;\n --mono:ui-monospace,SFMono-Regular,Menlo,monospace;\n }\n *{box-sizing:border-box;margin:0;padding:0}\n .deckwrap{background:var(--paper);color:var(--ink);font-family:var(--lt);\n -webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;\n position:relative;height:100vh;height:100svh;overflow:hidden}\n .deckroot{position:absolute;inset:0;overflow-y:auto;overflow-x:hidden;\n scroll-snap-type:y proximity;scroll-behavior:smooth;-webkit-overflow-scrolling:touch;\n overscroll-behavior-y:contain}\n\n header{position:absolute;inset:0 0 auto 0;z-index:40;display:flex;justify-content:space-between;\n align-items:center;padding:22px var(--mx) 34px;pointer-events:none;\n background:linear-gradient(to bottom,var(--paper) 52%,rgba(250,250,246,0))}\n .deckwrap.on-dark header{background:none}\n header img{height:16px;display:block;filter:brightness(0) invert(8%) sepia(9%) saturate(600%) hue-rotate(60deg)}\n header .gr{height:13px}\n .deckwrap.on-dark header img{filter:none}\n .counter{position:absolute;z-index:40;left:var(--mx);bottom:22px;font-size:11px;\n letter-spacing:.22em;color:var(--musgo)}\n .deckwrap.on-dark .counter{color:rgba(250,250,246,.75)}\n nav.dots{position:absolute;z-index:40;right:clamp(12px,2vw,28px);top:50%;transform:translateY(-50%);\n display:flex;flex-direction:column;gap:11px}\n nav.dots a{width:6px;height:6px;border-radius:50%;background:var(--musgo);opacity:.35;\n transition:opacity .3s,transform .3s}\n nav.dots a.on{opacity:1;transform:scale(1.5);background:var(--ink)}\n .deckwrap.on-dark nav.dots a{background:#FAFAF6}\n .hint{position:absolute;z-index:40;right:var(--mx);bottom:22px;font-size:11px;letter-spacing:.22em;\n color:var(--musgo);text-transform:uppercase;transition:opacity .4s}\n .deckwrap.last .hint{opacity:0}\n .deckwrap.on-dark .hint{color:rgba(250,250,246,.6)}\n\n section{min-height:100%;scroll-snap-align:start;position:relative;display:flex;\n flex-direction:column;justify-content:center;padding:clamp(80px,11vh,132px) clamp(20px,7vw,120px);\n overflow:hidden}\n .eyebrow{font-size:12px;letter-spacing:.3em;text-transform:uppercase;color:var(--musgo);\n margin-bottom:clamp(18px,3.4vh,38px)}\n .eyebrow b{font-weight:400;color:var(--banana)}\n h1,h2{font-family:var(--ext);font-weight:400;letter-spacing:-.01em}\n h2.big{font-size:clamp(28px,4vw,54px);line-height:1.1;max-width:17ch}\n .split{display:grid;grid-template-columns:1.05fr .95fr;gap:clamp(24px,4vw,72px)}\n @media(max-width:900px){.split{grid-template-columns:1fr;gap:18px}}\n .apoio{font-family:var(--sf);font-size:14.5px;line-height:1.72;color:var(--musgo);max-width:52ch}\n .apoio b{color:var(--ink);font-weight:600}\n .apoio.destaque{font-size:16px;color:var(--ink)}\n .nota{font-family:var(--sf);font-size:12.5px;line-height:1.65;color:var(--musgo);max-width:74ch;\n margin-top:clamp(14px,2.4vh,26px);padding-top:12px;border-top:1px solid var(--linha)}\n .nota b{color:var(--ink);font-weight:600}\n .twocol{display:grid;grid-template-columns:1fr 1fr;gap:clamp(20px,3vw,48px)}\n @media(max-width:820px){.twocol{grid-template-columns:1fr;gap:6px}}\n\n .rv{opacity:0;transform:translateY(24px);\n transition:opacity .85s cubic-bezier(.2,.6,.2,1),transform .85s cubic-bezier(.2,.6,.2,1)}\n section.in .rv{opacity:1;transform:none}\n section.in .rv:nth-child(2){transition-delay:.07s}\n section.in .rv:nth-child(3){transition-delay:.13s}\n section.in .rv:nth-child(4){transition-delay:.19s}\n\n .s{font-family:var(--mono);font-style:normal;font-size:9px;vertical-align:super;\n color:var(--musgo);opacity:.85;margin-left:2px;letter-spacing:0}\n .s::before{content:'['}.s::after{content:']'}\n\n .capa{justify-content:flex-end;padding:clamp(60px,10vh,110px) var(--mx) clamp(40px,9vh,84px)}\n .capa .frame{position:relative;flex:1;min-height:58svh;border-radius:30px;overflow:hidden;\n display:flex;align-items:center;justify-content:center}\n .capa .bgimg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}\n .capa .frame::after{content:'';position:absolute;inset:0;background:rgba(12,22,14,.42)}\n .capa .mid{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;\n gap:24px;text-align:center;padding:0 24px}\n .capa .lockup{display:flex;align-items:center;gap:18px}\n .capa .lockup .d2m{height:36px}\n .capa .lockup .grm{height:22px}\n .capa .lockup .plus{color:#FAFAF6;font-size:22px}\n .capa .sub{color:#FAFAF6;font-size:11.5px;letter-spacing:.24em;text-transform:uppercase}\n .capa .caption{display:flex;justify-content:space-between;align-items:baseline;gap:26px;\n padding:22px 4px 0}\n .capa .frase-cap{font-family:var(--ext);font-size:clamp(16px,2vw,25px);line-height:1.35;max-width:34ch}\n .capa .meta{font-family:var(--sf);font-size:12px;color:var(--musgo);white-space:nowrap}\n .capa .frase-cap i{font-style:normal;color:var(--banana)}\n @media(max-width:820px){.capa .caption{flex-direction:column;gap:10px}}\n\n .indice{display:grid;grid-template-columns:1fr 1fr;column-gap:clamp(24px,5vw,90px);\n border-top:1px solid var(--linha)}\n .indice a{display:flex;align-items:baseline;gap:16px;padding:11px 0;\n border-bottom:1px solid var(--linha);text-decoration:none;color:var(--ink)}\n .indice a:hover{color:var(--ok)}\n .indice .n{font-family:var(--mono);font-size:10.5px;color:var(--musgo);min-width:20px}\n .indice .t{font-family:var(--ext);font-size:clamp(13px,1.2vw,15.5px)}\n @media(max-width:820px){.indice{grid-template-columns:1fr}}\n\n .statement h1{font-size:clamp(30px,5.2vw,68px);line-height:1.04;max-width:17ch}\n\n .kfour{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid var(--linha-2);\n margin-bottom:clamp(16px,2.8vh,32px)}\n .kfour .kf{padding:clamp(13px,2.2vh,22px) 22px clamp(13px,2.2vh,22px) 0;\n border-bottom:1px solid var(--linha);border-right:1px solid var(--linha)}\n .kfour .kf:last-child{border-right:0}\n .kfour .kf.dst .k{color:var(--ok)}\n .kfour .kf + .kf{padding-left:clamp(16px,1.7vw,26px)}\n .kfour .k{font-family:var(--ext);font-size:clamp(21px,2.5vw,34px);line-height:1;display:block;\n letter-spacing:-.02em}\n .kfour .lb{font-family:var(--sf);font-size:11.5px;display:block;margin-top:9px;font-weight:600}\n .kfour .d{font-family:var(--sf);font-size:11px;color:var(--musgo);display:block;margin-top:4px;line-height:1.45}\n @media(max-width:900px){.kfour{grid-template-columns:1fr 1fr}}\n\n .fontes{display:grid;grid-template-columns:1fr 1fr;column-gap:clamp(24px,4vw,64px);\n border-top:1px solid var(--linha)}\n .fontes .f{display:grid;grid-template-columns:24px 1fr;gap:12px;padding:11px 0;\n border-bottom:1px solid var(--linha)}\n .fontes .fn{font-family:var(--mono);font-size:11px;color:var(--musgo);padding-top:2px}\n .fontes .ft{font-family:var(--ext);font-size:13px;line-height:1.35}\n .fontes .fd{font-family:var(--sf);font-size:11.5px;color:var(--musgo);line-height:1.55;margin-top:4px}\n .fontes .fd b{color:var(--ink);font-weight:600}\n .fontes .fd code{font-family:var(--mono);font-size:10.5px}\n @media(max-width:900px){.fontes{grid-template-columns:1fr}}\n\n .capt{font-family:var(--sf);font-size:11px;line-height:1.55;color:var(--musgo);\n max-width:86ch;margin-bottom:clamp(10px,1.6vh,16px);padding-left:11px;\n border-left:2px solid var(--linha-2)}\n .capt b{color:var(--ink);font-weight:600}\n .chart{width:100%;overflow-x:auto}\n .chart svg{display:block;width:100%;height:auto;min-width:520px;overflow:visible}\n .gl{stroke:var(--linha);stroke-width:1}\n .ca{font-family:var(--mono);font-size:9.5px;fill:var(--musgo)}\n .ca.on{fill:var(--ink);font-weight:600}\n .cv{font-family:var(--mono);font-size:9.5px;fill:var(--ink)}\n .cl{font-family:var(--sf);font-size:11.5px;fill:var(--ink);font-weight:600}\n .cs{font-family:var(--sf);font-size:10.5px;fill:var(--musgo)}\n .cl2{font-family:var(--sf);font-size:12.5px;fill:var(--ink)}\n .cs2{font-family:var(--sf);font-size:10.5px;fill:var(--musgo)}\n .cv2{font-family:var(--mono);font-size:12px;fill:var(--ink);font-weight:600}\n .cun{font-family:var(--sf);font-size:10px;fill:var(--musgo);font-weight:400}\n\n .eixos{display:grid;grid-template-columns:repeat(3,1fr);gap:clamp(14px,2vw,26px);\n margin-top:clamp(26px,5vh,54px)}\n .eixos .ex{border-top:2px solid var(--ink);padding-top:15px}\n .eixos .ex.dst{border-top-color:var(--ok)}\n .eixos .ex.dst .t{color:var(--ok)}\n .eixos .n{font-family:var(--mono);font-size:11px;color:var(--musgo)}\n .eixos .t{font-family:var(--ext);font-size:clamp(17px,1.9vw,24px);margin:7px 0 0}\n .eixos .v{font-family:var(--ext);font-size:clamp(22px,2.7vw,36px);line-height:1;\n letter-spacing:-.02em;margin-top:10px}\n .eixos .ex.dst .v{color:var(--ok)}\n .eixos .v em{font-style:normal;font-size:.4em;color:var(--musgo);letter-spacing:0;margin-left:3px}\n .eixos p{font-family:var(--sf);font-size:12.5px;color:var(--musgo);line-height:1.6;margin-top:9px}\n @media(max-width:820px){.eixos{grid-template-columns:1fr;gap:16px}}\n\n .tot{margin-top:clamp(16px,2.8vh,30px);padding-top:14px;border-top:2px solid var(--ink);\n display:flex;flex-direction:column;gap:3px}\n .tot .tl{font-family:var(--sf);font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:var(--musgo)}\n .tot .tv{font-family:var(--ext);font-size:clamp(24px,3vw,38px);line-height:1.05;letter-spacing:-.02em;color:var(--ok)}\n .tot .tv em{font-style:normal;font-size:.42em;color:var(--musgo);letter-spacing:0}\n .tot .tn{font-family:var(--sf);font-size:11.5px;color:var(--musgo);line-height:1.55;max-width:62ch;margin-top:3px}\n\n .calc{display:flex;align-items:flex-end;gap:clamp(8px,1.6vw,22px);flex-wrap:wrap;\n margin-top:clamp(18px,3vh,32px)}\n .calc .c{border-top:2px solid var(--linha-2);padding-top:9px;min-width:120px}\n .calc .c.dst{border-top-color:var(--ok)}\n .calc .ck{font-family:var(--ext);font-size:clamp(20px,2.6vw,34px);line-height:1;display:block;letter-spacing:-.02em}\n .calc .c.dst .ck{color:var(--ok)}\n .calc .cl{font-family:var(--sf);font-size:11px;color:var(--musgo);display:block;margin-top:6px;line-height:1.4}\n .calc .op{font-family:var(--ext);font-size:17px;color:var(--musgo);padding-bottom:16px}\n\n .ondas{display:grid;grid-template-columns:repeat(4,1fr);gap:clamp(14px,2vw,26px)}\n .ondas.duas{grid-template-columns:1fr 1fr;gap:clamp(20px,3.4vw,56px)}\n .ondas.duas .t{font-size:clamp(16px,1.8vw,22px)}\n .ondas.duas li{font-size:12.5px;padding:6px 0 6px 13px}\n .ondas .onda{border-top:2px solid var(--ink);padding-top:14px}\n .ondas .fase{font-family:var(--mono);font-size:11px;color:var(--ok);font-weight:600}\n .ondas .t{font-family:var(--ext);font-size:clamp(14px,1.5vw,18px);margin:7px 0 10px;line-height:1.25}\n .ondas ul{list-style:none}\n .ondas li{font-family:var(--sf);font-size:11.5px;line-height:1.55;color:var(--musgo);\n padding:5px 0 5px 12px;position:relative}\n .ondas li::before{content:'';position:absolute;left:0;top:12px;width:4px;height:4px;\n border-radius:50%;background:var(--linha-2)}\n .ondas li b{color:var(--ink);font-weight:600}\n .ondas li code{font-family:var(--mono);font-size:10.5px}\n @media(max-width:900px){.ondas{grid-template-columns:1fr 1fr}}\n @media(max-width:560px){.ondas{grid-template-columns:1fr}}\n\n .selva{background:var(--verde-fundo);color:#FAFAF6}\n .selva .bg{position:absolute;inset:0}\n .selva .bg img{width:100%;height:100%;object-fit:cover}\n .selva::after{content:'';position:absolute;inset:0;background:rgba(12,22,14,.55)}\n .fecho .mid{position:relative;z-index:1;display:flex;flex-direction:column;align-items:center;\n text-align:center;gap:clamp(20px,3.6vh,38px)}\n .fecho .frase{font-family:var(--ext);font-size:clamp(17px,2.4vw,32px);line-height:1.35;max-width:26ch}\n .fecho .frase i{font-style:normal;color:var(--banana)}\n .fecho .lockup{display:flex;align-items:center;gap:15px}\n .fecho .lockup .plus{color:#FAFAF6}\n .fecho .sub{font-family:var(--sf);font-size:12px;color:rgba(250,250,246,.72)}\n .ring.branco{filter:brightness(0) invert(1)}\n\n @media(max-width:900px){\n .deckroot{scroll-snap-type:y proximity}\n nav.dots{display:none}\n section{padding:70px 20px 78px}\n .counter,.hint{bottom:16px}\n .eyebrow{margin-bottom:16px}\n .chart svg{min-width:460px}\n }\n .gwrap{position:relative;height:100vh;height:100svh;overflow:hidden;display:flex;align-items:center;\n justify-content:center;background:var(--verde-fundo);font-family:var(--lt)}\n .gwrap .gbg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}\n .gwrap::after{content:'';position:absolute;inset:0;background:rgba(12,22,14,.5)}\n .gcard{position:relative;z-index:1;background:var(--paper);border-radius:20px;padding:40px 36px 32px;\n width:min(380px,88vw);text-align:center;box-shadow:0 30px 80px rgba(0,0,0,.45)}\n .glock{display:flex;align-items:center;justify-content:center;gap:12px;margin-bottom:14px}\n .glock img{filter:brightness(0);display:block}\n .glock span{font-family:var(--lt);font-size:15px;color:var(--ink)}\n .gsub{font-family:var(--lt);font-size:10px;letter-spacing:.24em;text-transform:uppercase;\n color:var(--musgo);margin-bottom:26px}\n .ginput{width:100%;box-sizing:border-box;padding:13px 14px;border:1px solid var(--linha);\n border-radius:10px;background:#fff;font-size:15px;text-align:center;outline:none;font-family:var(--sf)}\n .ginput:focus{border-color:var(--verde);box-shadow:0 0 0 3px rgba(36,66,47,.14)}\n .gbtn{width:100%;margin-top:12px;padding:13px;border:none;border-radius:10px;background:var(--verde);\n color:var(--paper);font-size:12px;letter-spacing:.24em;text-transform:uppercase;cursor:pointer;font-family:var(--lt)}\n .gbtn:hover{background:#1C3526}\n .gerr{display:none;color:var(--hibisco);font-size:13px;margin-top:12px;font-family:var(--sf)}\n .shake{animation:gsh .4s}\n @keyframes gsh{0%,100%{transform:translateX(0)}20%{transform:translateX(-9px)}40%{transform:translateX(9px)}\n 60%{transform:translateX(-5px)}80%{transform:translateX(5px)}}\n\n :focus-visible{outline:2px solid var(--banana);outline-offset:4px}\n @media (prefers-reduced-motion:reduce){\n .deckroot{scroll-behavior:auto}\n .rv{opacity:1;transform:none;transition:none}\n }\n`,\n render(d2){ return d2.state.unlocked ? 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Access is decided by the drive/file gate (applyFileTableGates, docs/drive-file-access.md), which runs after this policy; same behavior as today."}}]},"reference":"DriveFileComponentInstancesDataSet","updatedAt":"2026-11-05T17:23:34.347Z","createdAt":"2023-02-16T14:27:07.797Z"},{"reference":"ServiceComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"ComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"6aa81fa80e458694eaea6aab","component":"data2-core-primitives@Artboard","system":"6a62e4640613f70fa449ff5d","displayName":"Custo do Bot — Deck","params":{"title":{"component":"data2-core-primitives@String","params":{"content":"Custo do Bot — Deck"}},"dimensions":{"component":"data2-core-types@Dimensions","params":{"width":1440,"height":900}},"position":{"component":"data2-core-types@Position","params":{"x":0,"y":0}}},"reference":"diZSxm9BojmU7ibOJHb6Q"},{"_id":"7d4af965e79c82de49e0af13","parent":"6aa81fa80e458694eaea6aab","component":"granado-app@kCustoBotDeck","system":"6a62e4640613f70fa449ff5d","displayName":"Custo do Bot — Deck","params":{"super":{"position":{"component":"data2-core-types@Position","params":{"x":0,"y":0,"freeTransform":true,"left":true,"top":true}},"dimensions":{"component":"data2-core-types@Dimensions","params":{"width":1440,"height":900}}}},"reference":"bpDX2FD7XFtcXIeZRjj5U"}]}},{"_id":"5fc4faeec8da12be8bf3d08a","component":"data2-core@Data2TableDataSource","system":"5e3b796d6228227ca637d0f4","params":{"paginate":{"default":1000},"super":{},"table":"fileComponentInstances","schema":[{"component":"data2-core-types@Field","params":{"key":"component","title":"Component","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":"system","title":"System","component":"data2-core-primitives@ObjectId"}},{"component":"data2-core-types@Field","params":{"key":"displayName","title":"Display Name","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":"params","title":"Params","component":"data2-core-primitives@Object"}},{"component":"data2-core-types@Field","params":{"key":"reference","title":"Reference","component":"data2-core-primitives@String"}},{"component":"data2-core-types@Field","params":{"key":{"component":"data2-core-primitives@String","params":{"content":"fileId"}},"title":"File ID","component":"data2-core-primitives@ObjectId"},"break":true}],"hooks":{"before":{"all":[{"hook":"softDelete"}],"find":[{"hook":"useCache","options":{"additionalGroupKeys":["$and.0.system","$and.1.system"],"skipCache":true}}],"create":[{"hook":"timestamp","options":{"fields":["createdAt","updatedAt"]}}],"update":[{"hook":"timestamp","options":{"fields":["updatedAt"]}}],"patch":[{"hook":"timestamp","options":{"fields":["updatedAt"]}}]},"after":{"all":[{"hook":"fileUrl","options":{"downloadField":"params.fileUrl","uploadField":"params.uploadFileUrl","enhanceSchema":false}}],"find":[{"hook":"useCache","options":{"additionalGroupKeys":["$and.0.system","$and.1.system"],"skipCache":true}}],"create":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}],"update":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}],"patch":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}],"remove":[{"hook":"invalidateCache","options":{"additionalGroupKeys":["system"],"secondaryUniqueKeys":["reference"]}},{"hook":"invalidateEnvCache"}]}},"multi":["create"],"useEstimatedDocumentCount":true},"reference":"FileComponentInstancesTableDataSource","updatedAt":"2022-12-19T20:42:51.837Z","createdAt":"2020-11-30T13:59:52.294Z"},{"reference":"ApplicationsTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[{"_id":"6aa81fb0f4b70a9a69322295","displayName":"Custo do Bot B2B — Deck","reference":"6venwe5BJdCutZ6nG9HpG","params":{"domain":{"component":"data2-core-primitives@String","params":{"content":"custo-bot"}},"entryPoint":{"component":"data2-core-types@ComponentInstanceReference","params":{"component":"data2-core-primitives@Artboard","reference":"diZSxm9BojmU7ibOJHb6Q"}}},"system":"6a62e4640613f70fa449ff5d","component":"data2-core-primitives@Application"}]}},{"reference":"DataComponentInstancesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}},{"reference":"BundlesTableDataSource","component":"data2-core@MemoryDataSource","params":{"initialData":[]}}],"processesParams":{}}}}01
\n↓ navegue
\n\n\n\n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n\n\n\n \n \n\n
\n\n \n
\n \n
\n \n +\n \n
\n Quanto custaria atender esse volume com bot
\n \n
\nAtendimento B2B + WhatsApp — cálculo retroativo de custo do pipeline de IA … sobre o histórico real.
\n \n Índice
\n \n 01A base analisada\n 02O achado-chave\n 03Custo por complexidade\n 04Custo por motivo\n 05Mês a mês\n 06Humano vs. bot\n 07Anexo · As fontes\n
\n Custo por motivo (04) é apresentado em duas telas, entradas 1–10 e 11–20.
\nA base analisada
\n \n
\n Dois canais, um pipeline de custo único.
\nPortal B2B (Salesforce): ${nb(N.comp.b2b.casos)} casos, ${N.comp.b2b.tabs} tabulações\n distintas, ${N.comp.b2b.de} a ${N.comp.b2b.ate}${s(1)}. WhatsApp (Omnichat): ${nb(N.comp.wa.casos)} atendimentos\n finalizados, ${N.comp.wa.motivos} motivos de finalização, jan a dez/25${s(2)}. O mesmo modelo de custo — por\n tokens de IA e mensagens até o fechamento — é aplicado aos dois.
\n\n
\n ${nb(N.comp.tot)}Atendimentos no totalsoma dos dois canais
\n ${nb(N.comp.b2b.casos)}Portal B2B${s(1)}${N.comp.b2b.meses} meses, ${N.comp.b2b.tabs} tabulações
\n ${nb(N.comp.wa.casos)}WhatsApp${s(2)}${N.comp.wa.meses} meses, ${N.comp.wa.motivos} motivos
\n ${brl(N.totLinha.total)}Custo total do pipeline${brl3(N.totLinha.custoCaso)}/caso em média
\n ${gComp()}
\nO achado-chave
\n \n
\n ${N.ruido.pct}% do volume é ruído.
\n${nb(N.ruido.casos)} de ${nb(N.comp.tot)} atendimentos${s(1)}${s(2)} não são atendimento\n real: indisponibilidade, spam, casos duplicados, inatividade. O cliente escreve porque o canal falhou, porque\n ninguém respondeu, ou porque já tinha escrito antes — não porque tem uma necessidade nova. É a fatia mais barata\n de resolver e a mais fácil de eliminar antes mesmo de qualquer pipeline de IA.
\n\n
\n75%
\n Ruído
${nb(N.ruido.casos)} casos
\n indisponibilidade, spam, duplicado, inatividade — custa só ${brl3(N.niveis[3].custoCaso)}/caso, quase nada
25%
\n Atendimento real
${nb(N.comp.tot-N.ruido.casos)} casos
\n dúvidas simples, pedidos e carrinho, reclamações com apuração — onde a IA de fato trabalha
Custo por complexidade
\n \n
\n Quatro níveis, um custo médio de ${brl3(N.totLinha.custoCaso)} por caso.
\nO ruído domina o volume mas não o custo por caso — é o nível mais barato.\n O custo sobe com a complexidade da conversa: mais mensagens até fechar, mais chamadas de IA por caso.
\n${gNiveis()}
\n \n
\n ${brl(N.totLinha.total)}custo total · ${nb(N.totLinha.casos)} casos
\n ·
\n ${brl3(N.totLinha.custoCaso)}por caso, em média
\n Média dos quatro níveis e dos dois canais — ruído, simples, médio e complexo.
\nCusto por motivo
\n \n
\n As 20 maiores entradas, Portal B2B e WhatsApp misturados.
\nOrdenadas por volume, 1 de 2. Cor = nível —\n D ruído, A simples,\n B médio, C complexo.
\n${gMotivos(N.motivos.slice(0,10))}
\nCusto por motivo
\n \n
\n As entradas 11 a 20, e a cauda.
\n2 de 2. Mais ~90 tabulações de cauda: ${nb(N.cauda.casos)} casos,\n ${brl(N.cauda.total)}, ${brl3(N.cauda.custoCaso)}/caso — o custo médio mais alto, porque a cauda concentra\n reclamações raras e complexas.
\n${gMotivos(N.motivos.slice(10,20))}
\nMês a mês
\n \n
\n 21 meses corridos, os dois canais somados.
\nJan/25 a set/26. Dez/25 soma WhatsApp e Portal B2B — o único mês de\n sobreposição entre os dois canais. Set/26 é parcial, extração em 03/09/2026.
\n${gMensal()}
\n Mai/26 e jun/26 caem porque o bot do canal B2B foi desligado por estar\n desatualizado — não por queda de demanda real.
\nHumano vs. bot
\n \n
\n Uma régua ilustrativa, não o custo real de hoje.
\nSó há referência de custo humano para o canal B2B: ${brl(N.humano.custoMes)}/mês\n ÷ ${N.humano.casosMes} casos/mês, ${N.humano.fte.toLocaleString('pt-BR',{minimumFractionDigits:2})} FTE-equivalente —\n uma régua ilustrativa, não o custo real medido do WhatsApp hoje, que já mistura bot e humano, e não inclui custo de\n implantação nem escalonamento humano dos casos complexos. Já o custo da plataforma atual, Omnichat, é dinheiro real,\n medido em fatura${s(3)} — não estimativa.
\n\n
\n ${brl2(N.humano.custoCaso)}humano por caso
\n →
\n ${brl2(N.bot.custoCaso)}bot por caso, pipeline completo
\n =
\n ${N.aplicado.mult}×mais barato
\n \n
\n ${brl2(N.omnichat.custoCaso)}Omnichat, plataforma atual, por caso${s(3)}
\n →
\n ${brl2(N.bot.custoCaso)}bot por caso, pipeline completo
\n =
\n ${N.aplicado.multOmni}×mais barato que a plataforma atual, sem contar custo humano
\n Aplicado aos ${nb(N.comp.tot)} casos\n ${brl(N.aplicado.economia)} de diferença\n ${brl(N.aplicado.humano)} no cenário humano contra ${brl(N.aplicado.bot)} no bot — economia\n ilustrativa, não medida.
\nAnexo · As fontes
\n \n
\n Todo número aqui tem etiqueta.
\nO índice em cinza ao lado de cada valor aponta para uma destas três fontes:\n Salesforce, para o Portal B2B; Omnichat/Metabase, para o WhatsApp; e o faturamento real da Omnichat, para o\n custo da plataforma atual.
\n\n ${SRC.map(([n,t,d])=>`
\n${n}
`).join('')}\n ${t}
${d}
\n ![\"\"](\"${IMG.ring}\")
\n +\n
\nWe build Data² while imagining a world where things just … work.
\ngui@data2.app · data2.app
\n